Hi everyone, this is Craig Gurante from Palisade Compliance, and it’s a brand new year, so you know what that means, New Year’s Resolutions. Today I wanna do something a little different. I’m not gonna talk about my New Year’s Resolutions. What I wanna talk about is resolutions we think Oracle should make to not only help their clients but actually to help Oracle.
So here we go: The top five resolutions, and make sure you stick around for number one, ’cause that’s the best one.
Resolution #5: Contracts and Practices
Oracle, you’ve gotta do something about your contracts and practices. Your contracts are so unclear. You’ve got policies listed on websites that aren’t in the contract, you apply things differently all over the place. Your customers are having a real hard time understanding exactly what they’re licensed for and what their obligations are.
Resolution number #4: Your Audit Team
I know you gave it a new name, it was LMS, now it’s SIA, and part of it’s still LMS, but listen, I would love to get up here and say, do less audits, ’cause really, your clients hate being audited by you or any other technology vendor, but I know that’s not realistic. It’s your IP, you gotta protect it. But at least do audits well. We find so many mistakes in your audits. Forget about the speed of audits, forget about how much money you bring in, actually do audits well. See what customers are really licensed for, and apply the contracts, not some policy that’s made up.
Resolution #3: Support
It’s so expensive. You have a $20 billion business, and 19.5 billion of that is pure profit for Oracle. How many billions of dollars are customers spending every year with you for products that they’re not even using? How about your New Year’s Resolution is to get your, get rid of your repricing policy? That would be a great one. Do you know how happy your customers would be?
Resolution #2: Cloud
I know you wanna be a cloud company and you’re desperately trying, but customers have invested a lot of money in Oracle technology already, and they wanna use it in the cloud of their choice. So if you wanna be a cloud company, that’s great, but make it a level playing field between your cloud and other clouds. Don’t try to rig the system so customers are forced to use your cloud.
Resolution #1: Be Nice
And the number one New Year’s Resolution that Oracle should make is very simple, be nice to your customers. Treat them with respect, try not to bully them and force them into things that they don’t wanna be forced into. Just be nice. If you’re nice to your customers, you’re gonna see a huge transformation, because actually, they love some of your technologies.
I hope everyone’s enjoyed the five New Year’s Resolutions that Oracle should make. I’d love to see your comments. Comment below. What do you think Oracle’s New Year’s Resolution should be? Now, whatever happens in 2019, whether Oracle continues to do what they’ve done in the past, or that they chart a new direction, please remember that Palisade can help you with all of your contracting, licensing, and cost-reduction issues. If you’ve got an Oracle issue or an Oracle concern, please reach out to us directly at palisadecompliance.com/contact.
In the mean time, Happy New Year from everyone at Palisade, and good luck with Oracle.