- By Craig Guarente on August 19, 2015Read more
By now you probably read the story where Oracle’s security chief Mary Ann Davidson published a blog post admonishing Oracle customers who report security flaws in Oracle’s software. The post was quickly removed by Oracle and an apology was issued. It appears the wrath of the “geek world” (not my term!) forced Oracle to do a 180 on this one.
- By Dan DeVenio on July 10, 2015Read more
Have you noticed that Oracle has many sales contacts that consider themselves and introduce themselves as your “Oracle Rep”? In reality, an organization could have as many as 10+ Oracle sales contacts depending on the breadth of solutions you have from Oracle. We would like to give you some insights into their motivations which leads to their behavior so that
- By Stephen Sopko on July 5, 2015Read more
Every Oracle Unlimited License Agreement (ULA) has an end, requiring a certification to Oracle for the customer to keep using their licenses. Virtually all Oracle customers start their certification process far too late, usually in the last 60-90 days before expiration. Without a massive effort, waiting too late leaves massive amounts of opportunity on the table, and creates substantial risk
- By Craig Guarente on July 1, 2015Read more
This past May marked my 20th Oracle Q4, the end of Oracle’s financial year and the time when they have historically been most willing to be flexible to close business. The first 16 Q4s were spent at Oracle during my 16 years there. The last 4 were at Palisade Compliance where we are helping our clients take back control of
- By Craig Guarente on May 4, 2015Read more
Oracle makes audits very easy for their customers. Does that sound crazy? Well it’s true. Let me be a little clearer before you think I’ve lost my mind. Oracle does not put the pressure on at the beginning of an audit. They are initially nice and friendly: “let’s meet and talk”…“please do this, please do that”…“we can help you”, etc.
- By Craig Guarente on April 22, 2015Read more
I know I know. I’ve spent the last three years writing, speaking, and working with clients on how to defend themselves from Oracle. How to assert themselves in the auditing and contracting process. How to not listen to Oracle’s demands as if they were demands from a higher being. And now I’m suggesting you just listen to Oracle!?!? Clearly this
- By Craig Guarente on April 14, 2015Read more
I get this question all the time: Is the beginning of the audit, during the audit, or at the end when you have the “final report” from Oracle LMS? Let me answer this question with an old Chinese proverb. It goes like this: “When is the best time to plant a tree? The best time was 20 years ago. The
- By Craig Guarente on April 2, 2015Read more
Oracle uses its sales organization to not only drive revenue, but to push it’s customers into new technologies and new directions. Oracle sales in turn uses the license audit team (LMS) as an arrow in the sales quiver. Where Oracle wants to go, Oracle sales will march and bring LMS with them. Although they may play the good cop/bad cop
- By Craig Guarente on March 26, 2015Read more
Last year there was a dust up in the tech world when Tim Cook said that if a company is giving you something for free then you are the product and not the customer. He was referring to Google and Facebook, and all the other online services that are free. We all know you pay a price with your privacy.